Using the appointment calendar only requests an appointment. After you request an appointment, you will be redirected to a payments page. You do not have a confirmed appointment until paying the retainer and you receive a PRE-FLIGHT email after the payment.
Based on the start time of your scheduled appointment, the retainer is refundable at more than 7 days from the day and time of your visit, partially refundable at less than 7 days but more than 48 hours from your visit, and non-refundable at less than 48 hours from the start of your appointment.
Are you being referred by an entity responsible for your all or a portion of your fee? Please go here.